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September 10, 2024

How do companies using Computer Assisted Telephone Interviewing (CATI) take advantage of consumer databases?

Companies using Computer Assisted Telephone Interviewing (CATI) can take advantage of L2’s US national consumer database in several ways:

Targeted Sampling

Consumer databases allow companies to target specific demographics or segments for their CATI research precisely. They can select respondents based on criteria like:

  • Age, gender, income, location
  • Purchase history or product usage
  • Psychographic profiles

This enables more efficient and relevant sampling compared to random digit dialing.

Improved Response Rates

By using consumer databases, companies can:

  • Pre-screen potential respondents to ensure eligibility
  • Personalize outreach to increase participation
  • Schedule calls at convenient times for respondents

These factors help boost response rates compared to cold calling.

Enhanced Data Quality

Consumer databases provide additional context about respondents, allowing researchers to:

  • Validate demographic information
  • Cross-reference responses with existing data
  • Identify inconsistencies or potential data quality issues

This results in higher-quality data overall.

Longitudinal Research

With consumer databases, companies can:

  • Conduct follow-up interviews with the same respondents over time
  • Track changes in attitudes or behaviors
  • Build ongoing research panels

This enables more in-depth longitudinal studies.

Integrated Multi-Channel Approach

Consumer databases allow companies to:

  • Combine CATI with other research methods like online surveys
  • Reach respondents through their preferred contact channels
  • Create a more holistic view of the consumer

This integrated approach provides richer insights.

By leveraging consumer databases, companies can significantly enhance the efficiency, relevance, and quality of their CATI market research efforts. The key is to use databases responsibly and in compliance with privacy regulations.

Learn more about L2’s national consumer file or email info@L2-data.com

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